Frequently Asked Questions
This Agreement was last modified on 18th february 2016
1. What products do you offer?
We offer a wide range of products, including electronics, home appliances, personal care items, and more. You can explore our full catalog on our website.
2. How can I place an order?
To place an order, simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the instructions to complete your purchase.
3. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, net banking, UPI, and popular digital wallets like Paytm , Cash On Delivery and Google Pay.
5. What are your shipping charges?
Shipping charges are calculated based on the weight, size, and destination of your order. The exact shipping cost will be displayed at checkout.
How Should I to Contact if I Have Any Queries?
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7. Can I return or exchange a product?
Yes, we offer a hassle-free return and exchange policy. Please refer to our Return & Refund Policy for detailed information on eligibility and the process.
8. What should I do if I receive a damaged or incorrect product?
If you receive a damaged or incorrect product, please contact our customer support within 48 hours of delivery at support@chestore.in. We will assist you in resolving the issue.
9. Do you offer international shipping?
Currently, we only ship within India. International shipping options are not available at this time.
10. How can I contact customer support?
You can reach our customer support team by emailing us at support@chestore.in or by calling our helpline at +91-9363955002 during business hours.
11. Do you offer discounts or promotions?
Yes, we regularly offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest offers.
12. Is my personal information secure on your website?
Yes, we use advanced security measures to protect your personal information. For more details, please refer to our Privacy Policy.